Return and Exchange Policy

• 7 Day refund & exchange service from the original date of invoice
• UPC-SUPPORT reserves the right to charge a restocking fee. Please refer to Return and Exchange
• All returns must be in original condition
• Some products are non-returnable

UPC-SUPPORT offers a 7 Day refund & exchange service from the original date of invoice. UPC-SUPPORT offers a 30 Day warranty against manufacturing defect from the invoice date. (Some restrictions may apply. If you are not satisfied with your purchase or have a product deemed to be defective and would like to request a refund or exchange, please note the following.

• Original invoice must be provided.
• Original packaging and ALL of its content must be present and returned including manuals, accessories and gifts with purchase or other included or bonus items. Original package must be in good condition. Incomplete or damaged returns may be refused.
• All returns for refunds will be processed with the original method of payment. For purchases made with a credit card, the same card used to make the purchase will be credited with the refund. For purchases made with a gift card, if the original was discarded, a new gift card will be issued for the refund amount.
• For online purchases, the return period begins on the invoice date of the items.
• Your name, address, phone number, signature and valid government issued ID may be requested to confirm information provided.