At UPC-SUPPORT.COM, we realize that you have MANY choices when it comes to finding the right people to take care of your IT needs.
We also appreciate that it's sometimes difficult to make a choice between all competitors that are available to you, so we wanted to share 10 Key Differences that we feel you would definitely like to know about UPC-SUPPORT.COM that makes us different from our competitors AND also ensures you greater security, peace of mind and productivity when making a final decision about who you consider for all your computer needs.
1. Guarantee of Quality
2. Onsite, E-mail, and Phone Support
3. Consultants are verified and tested
4. Most Honest Work
5. Trusted Reputation
6. Support across the Island
7. Fair Prices
8. Open Lines of Communication
9. We Speak Your Language
10. No Affiliation
1. Guarantee of Quality
We are committed to delivering high quality service, honest and trouble free. Our services guaranteed for 30 days from the resolution confirmation date on your "Delivery of Service" form. If the issue is not resolve, we will be please to resume working on it at no extra charge.
2. Onsite, E-mail, and Phone Support
Rain or shine we are always there to help. There is no need for you to leave your place to see a consultant or drop off your computer. We provide support through various means Onsite, E-mail and Phone. We also provide Pick Up and Drop Off service.
3. Consultants are verified and tested
Your safety is most important to us. Thus, we make sure all of our consultants are checked and verified. We also pride ourselves by staying ahead of the technology curve by ensuring our consultants are properly trained and prepared. We take pride in our consultants and our work.
4. Most Honest Work
We are unlike others. We are honest at our analysis and work. There is no hidden agenda or fees. We make our work so simple that if you are following up, you know exactly what is being done and why.
5. Trusted Reputation
We have been in business since 1996. Our growth has been slow but steady because our goal is maintain out high quality and customer satisfaction. We are in no rush to grow bigger.
6. Support across the Island
Although we have one main office, our consultants are spread out across the island of Montreal and its suburbs. Whether you live In Montreal, Laval, South Shore, Ill-Perrot, or Vaudreuil, we have IT consultants to ensure that your area is covered. Forget about having to pay for a technician simply because you live outside of their support radius.
7. Fair Prices
Our company was founded on these principles "Honesty, Options, and Quality". Unlike many competitors, we are paid through our Full-Time employments. We will tell you if the solution will take 5 minutes and we are willing to direct you to the competition.
8. Open Lines of Communication
We are here to make technology work for you. Therefore, it is natural for us to ask you questions such as; how do you do your work? What would you like to do? Only then, we can make technology works for you. We apply solution that are best for you and not impose ones on you.
9. We Speak Your Language
Our courteous, down to earth consultants speak your language. We may be very technically minded but we really enjoy speaking with our clients.
10. No Affiliation
Unlike competition, we are not affiliated with any third party company that pressures us to sell their products or services. Although a software or hardware maybe recommended to you by a consultant, recommendations are based on experience. We take into account product recall and frequency of required repairs or replacement before we recommend a product to you. We do not gain or profit from referring a company or by suggesting their products compared to others.
